Suomi-piste in Helsinki

The Suomi-piste brings together the services of several operators in one place. The Suomi-piste in Helsinki offers a wide range of services for different situations. The Suomi-piste in Helsinki also includes International House Helsinki (IHH), which provides a wide range of information and public authority services to meet the needs of international newcomers in the Helsinki capital region.

Suomi-piste serves customers who need to deal with the authorities on the spot. You can do your business electronically at any time on the authorities’ own online services. At the Suomi-piste, you can deal with the authorities’ own experts, either by appointment or without an appointment, depending on the authority. You can also deal with an authority’s expert remotely via video link.

Authorities offering services at the Suomi-piste:

• Digital and Population Data Services Agency
• International House Helsinki
• National Land Survey of Finland
• National Police Board of Finland
• The Social Security Appeal Board
• Tax Administration

The following organisations offer services in International House Helsinki's service ecosystem:

• Helsinki-info
• Helsinki Employment Services
• Finnish Immigration service
• Kela
• Additionally, Digital and Population Data Services Agency and Tax Administration provide services for international customers alongside their other customer services.

The service advisors at the Helsinki Suomi-piste offer counselling and guidance to all citizens during the opening hours of the service point. The service advisors can help you use e-services (digital support), help you use the customer guidance system and the queue number system, and help you submit documents to the authorities. They will also help you use remote service equipment, if needed. Suomi-piste also provides information on the initiation and processing of official matters and general information on administrative matters, as well as opportunities to use a computer and a printer.

The Suomi-piste in Helsinki is open Mon–Fri from 8.00 to 16.15. Authorities provide customer service by appointment and without an appointment.

The address of the Suomi-piste in Helsinki is Ratapihantie 7. There are two entrances. The main entrance is located on the Veturipiha side. For better accessibility, the recommended entrance is via Aurinkoraitti at the Pasila office centre, using the B elevator. For more information, see the section “Accessibility information .”