Information about Suomi-piste service point

This section has useful information to help with your visit to a Suomi-piste service point.

Here you can find more information about how Suomi-piste service points work, the most common questions and answers, and instructions for using the services.

  • Suomi-piste service points provide information and services

    Suomi-piste service points serve customers who need to take care of matters with authorities in person. You can also take care of your matters independently with the authorities' own e-services by using the customer computers at a Suomi-piste at any time.

    At a Suomi-piste, you can take care of many different authority matters in one place. In addition to government authorities, municipalities and wellbeing services counties may also provide services at Suomi-piste service points.

    At a Suomi-piste, you can meet an authority's own experts, either with an appointment or without an appointment, depending on the authority.

    At some Suomi-piste service points and in matters related to certain authorities, you can speak with an expert from the authority remotely by video link. You can also use the customer computers and take care of your matters independently using the authorities’ own e-services.

    At some Suomi-piste locations, service advisors can provide digital support to help customers use the e-services.

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  • Questions and answers

    We have gathered answers for you to the most frequently asked questions about Suomi-piste service points.

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  • How to use services at a Suomi-piste

    For instructions on how to take care of matters and how to use the services, see the instructions on ‘How to use services’ section.

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